PRIVACY POLICY

1. What We Collect and Why
We gather only the information essential to delivering and improving your educational experience.
1.1 Information You Provide Directly
Collected when you register, enroll, or contact us:
Full name
Email address
Phone number
Country of residence
Job title or company (optional)
1.2 Automatically Collected Data
Captured through your activity on our platform:
IP address, browser, and device details
Screen resolution and language settings
Page visits, click data, and video usage
Cookie identifiers and session behavior
1.3 Learning Interactions
Used to personalise and enhance your programme:
Courses accessed or completed
Engagement and progression data
Submitted forms, feedback, and support queries
2. How We Use Your Data
Your data is used solely to:
Create and manage your learner profile
Provide course materials, updates, and certification
Monitor progress and tailor learning content
Communicate relevant updates and resources
Ensure platform security and user verification
We do not use your data for profiling or automated decision-making.
3. Data Sharing
We do not sell or rent your personal data. It is only shared with trusted third-party service providers who:
Process payments securely
Facilitate webinars or live classes
Manage email and communication systems
All providers are GDPR-compliant and bound by confidentiality agreements.
4. Security & Retention
We employ technical safeguards including:
SSL encryption and secure EU-based hosting
Limited access by authorised staff only
Routine security reviews and data checks
Your data is kept only as long as required for educational, legal, or administrative reasons. You can request deletion at any time.
5. Your Rights
You have the right to:
Access and review your data
Correct or update details
Request data deletion
Limit how we use your information
Request data portability
Withdraw consent from communications
To exercise any of these rights, contact us via the details below.
6. Cookies
We use cookies to improve usability and performance.
Types include:
Essential (for logins and navigation)
Preferences (language, time zone)
Analytics (usage metrics for improvement)
Cookies can be disabled in your browser, though this may affect some features.
7. Policy Updates
We may revise this notice when needed. Key changes will be communicated via email or platform messages. The latest version is always available on our website.
8. Contact Information
Dabvi Group – Business Learning Redefined
Office Address: Via Vincenzo Gioberti 25, 50121 Firenze, Italy
Phone Number: +39 055 035 7589
Email: [email protected]